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Charge 3 - vibrated nonstop, heated up, black screen

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‎07-29-2020 09:07 - last edited on ‎09-15-2020 13:06 by Fitbit Moderator

‎07-29-2020 09:07 - last edited on ‎09-15-2020 13:06 by Fitbit Moderator

While trying to connect my Charge 3 to my phone’s bluetooth, it started vibrating nonstop, became super hot to touch, and the screen went (and stayed) black. 

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‎08-06-2020 18:29

‎08-06-2020 18:29

Welcome to the Fitbit Community, @VDaCosta.

 

I appreciate your participation in the Forums and sharing that your Charge 3 started vibrating nonstop, became hot to touch, and the screen went black. I am here to help. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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