Charge 3 vibrates every time I make a call

[AnneIrene]

Hi

suddenly my charge 3 alert me every time I make a Call........ and that I do all time because it’s my job

I like to be alert whit incoming Call, what has happen, how Can I adjusted it

best regards

Moderator edit: updated subject for clarity

[Rich_Laue]

I've seen a few other reports of this. 

However this would be an issue with the fitbit app on the phone, not the tracker, without knowing anything about the phones of the few posts I've seen. I can't comment. 

[MarreFitbit]

Hi @AnneIrene, welcome to the Community Forums. Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Thanks for trying to help my friend @Rich_Laue. 

Please let us know if there's anything we can do to assist you in the meantime.

[AnneIrene]

Hi
It’s a iphone, i dont know if this Will help
Best regards
Anne

[MarreFitbit]

Hi there @AnneIrene, thanks for coming back and for confirming that you have an iPhone device. 

Users have reported that after updating to iOS 13 or higher they started receiving call notifications when making outbound call.

As soon as we have updates about this, we'll make sure to keep you posted. 

[Laurster]

I am having the same problem. Annoying to have vibration on outgoing calls. I have iPhone 7

[MarreFitbit]

Hi there @Laurster, welcome on board. I totally understand how annoying this may be. 

As mentioned, we’re aware of it and are still working to identify a resolution as quickly as possible. As soon as we have updates, we'll let you know. 

Let me know if there's anything else I may do to help you in the meantime. 

[Laurster]

thank you!

[Jfgjgu]

Same for me and I have iPhone 7

[Laurster]

I updated my Fitbit charge three and am still getting notifications on outgoing phone calls. I want to eliminate that-any update on doing so?

[FHL]

Hi Marre,

Is there any resolution to this? How do I turn off vibration for outgoing calls???

[Laurster]

Marre- Still getting outgoing phone calls vibrations. Very annoying. Any update to remove?

[FHL]

same here

[thinkpixels]

Any update on this? It's quite annoying. I know I'm on a call, I literally just physically dialed the number. I don't need my FitBit to buzz and tell me I'm on the call as well. If it helps I have a brand new Charge 3 from December and an iPhone 11 with the latest iOS. Please fix this soon. Thank you!

[SunsetRunner]

Iam having the same problem I also have a charge 3 and I phone 11

[JKB2020]

I’m having the same issue. I have an iPhone 7 and just did the Charge 3 update. 

[Rich_Laue]

I had this issue on android boot had disappeared with Fitbit app updates