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Charge 3 vibrating and switching between screens.

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‎07-15-2021 12:26 - last edited on ‎07-15-2021 14:43 by Fitbit Moderator

‎07-15-2021 12:26 - last edited on ‎07-15-2021 14:43 by Fitbit Moderator

Today my Fitbit kept vibrating and switching between clock and notification screen. Having looked on here I went to plug it in and follow the advice. I noticed I was due an update so plugged my Fitbit in and tried to install the update. This took over one hour and it don’t seem to work. I then put the Fitbit back on as I was going out and then the Fitbit turned off completely and wouldn’t go on. I then plugged it back in once I got home and now there’s a smiley face. I’ve tried plugging it in again as advised on a post on here but nothing is happening. Thanks 

 

Moderator edit: updated subject for clarity

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21 REPLIES 21

‎10-07-2022 20:59

In response to EdsonFitbit

‎10-07-2022 20:59

I have had the same issue which seems to be a very common issue yet customer support said mine is broken and I need to purchase a new one 

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‎10-08-2022 09:25

In response to Roxanne15

‎10-08-2022 09:25

Yep that is what they told me to….I didn’t but a new one.

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