help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 water damage

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-14-2020 02:24

‎12-14-2020 02:24

Hi my charge 3 is showing water damage  and have not been in a pool since lock down.  I have put it in rice for over a week and still have white shadow all over the screen. Can someone help me as feel lost without it on my wrist for both health motivation and time. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-14-2020 03:00

‎12-14-2020 03:00

@Sonia84uk Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with this. I have created a ticket so our Support team can further assists you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes