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Charge 3 weekly report information inaccurate

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‎05-12-2020 08:18 - last edited on ‎09-27-2020 10:30 by Moderator Alum

‎05-12-2020 08:18 - last edited on ‎09-27-2020 10:30 by Moderator Alum

The Weekly Progress Report I received by email today showed 112,000 steps when according to the Charge 3 and my iPhone app the actual numbers was around 150,000 steps.  Any explanation?

 

 

Moderator Edit: Clarified subject

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‎09-27-2020 10:35

‎09-27-2020 10:35

Welcome to the Community, @santacruz1.

 

I would like to know if you keep having problems with your weekly report information? Are you making sure to be syncing your device?.

 

I hope to hear from you soon.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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