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Charge 3 weight and water issues

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‎05-01-2020 07:04 - last edited on ‎09-17-2020 11:03 by Fitbit Moderator

‎05-01-2020 07:04 - last edited on ‎09-17-2020 11:03 by Fitbit Moderator

I had to remove my Charge 3 and add it back to the app to fix syncing / Bluetooth issues. Now it is syncing and I get most of the stuff, but it won't sync up weight loss or water intake. I tried rebooting several times, turned Bluetooth on and off and so on. Nothing works. Please advise.

Thanks!

 

 

Moderator Edit: Clarified subject

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‎07-30-2020 11:07 - last edited on ‎05-13-2025 04:57 by Fitbit Moderator

‎07-30-2020 11:07 - last edited on ‎05-13-2025 04:57 by Fitbit Moderator

Welcome to the Community, @djaros.

Thanks for troubleshooting this syncing issue. I would like to know if you keep having this problem? If so, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

I look forward to your reply and let me know how the troubleshoot goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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