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Charge 3 white line across screen

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‎01-28-2021 12:50

‎01-28-2021 12:50

Hello, a solid white line has appeared across the top of my screen. I have rebooted, restarted and changed the clock face and the white line still remains. Does anyone know how to get rid of it? Thanks 

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‎01-28-2021 17:17 - edited ‎10-31-2023 08:11

‎01-28-2021 17:17 - edited ‎10-31-2023 08:11

Hi there @SBR289, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 as suggested here. 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-28-2021 17:17 - edited ‎10-31-2023 08:11

‎01-28-2021 17:17 - edited ‎10-31-2023 08:11

Hi there @SBR289, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 as suggested here. 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer