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Charge 3- white line going throughout the screen

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‎10-31-2024 12:03 - last edited on ‎11-10-2024 11:26 by Fitbit Moderator

‎10-31-2024 12:03 - last edited on ‎11-10-2024 11:26 by Fitbit Moderator

I have a white line going throughout the screen. How can I solve it

Moderator edit:  updated subject for clarity

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3 REPLIES 3

‎11-05-2024 11:19

‎11-05-2024 11:19

@Ixi have you tried resetting your device or changing the watch face? Those are the two troubleshooting steps I would try to start with. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

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‎11-07-2024 06:25

In response to alexthecat

‎11-07-2024 06:25

Hi
Thank you for getting back to me
Yes I have done both of it.
It's still there
Thank you
Xenia

Sent from Samsung Mobile on O2
Sent from Outlook for Android<>
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‎11-10-2024 11:28

In response to Ixi

‎11-10-2024 11:28

@alexthecat , Thank you for your help. 

@Ixi , A warm welcome to the Community! Thank you for your messages and confirming that you tried the recommended steps. 
As they didn't help, the next step should be to contact Support. They'll be more than glad to assist you further. 

Fill out the form. Then you will be recommended some help articles.

You will then be able to choose how to contact support.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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