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Charge 3 white lines on the screen

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‎01-19-2020 01:50 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-19-2020 01:50 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

I have white lines through my clock face and have tried all the recommendations  on this community page and they are still there.

 

 

Moderator edit: updated subject for clarity

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‎01-19-2020 11:07

‎01-19-2020 11:07

Contact Customer Support.

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‎01-19-2020 11:07

‎01-19-2020 11:07

Contact Customer Support.

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‎01-19-2020 16:23 - edited ‎02-23-2024 03:23

In response to SunsetRunner

‎01-19-2020 16:23 - edited ‎02-23-2024 03:23

Hi @Lynette1008, welcome to the Community Forums. Thanks for the details provided about your Charge 3's screen and for taking the time to restart it prior to posting here. 

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here. Please keep an eye on your inbox, someone will reach out to you shortly. 

Thanks for your help @SunsetRunner. 😉

Let me know if there's anything else I may do to help you.

Maria | Community Moderator, Fitbit


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