Charge 3 white lines on the screen

[SDodge]

I had issues with my Charge 3 shortly after getting it on launch, which resulted in it having to be replaced. Since last July the screen has not worked properly on this replacement piece. when I connected it to charge the screen went funny with lines over it.

This meant that I couldn't really use the screen as swiping wasn't always working, however as I had stopped doing activities it was just being used as a watch anyway and so didn't bother me. However last night it started buzzing, and switching between the clock screen and menus without anything being pressed (I have a video of this happening but it won't let me post it here). it won't do a reset and it won't stop buzzing. Any ideas or is it stuffed and I need to replace it, again!

Moderator edit: updated subject for clarity

[SDodge]

I keep trying to post the photo of the lines on the screen but it won't let me.

🙄

[MarreFitbit]

Hello there @SDodge, thanks for stopping by. Thanks for the details provided and for taking the time to troubleshoot your Charge 3 prior to posting. No worries about the picture. 😉

I've created a case to get you in contact with our Support Team  about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Let me know if there's anything else I may do to help you in the meantime.