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Charge 3 white lines on the screen

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‎02-03-2020 00:13 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

‎02-03-2020 00:13 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

I have noticed white lines on my change 3 I looked on the forum for advice and followed the path as some other users...a reset and a hard start without any luck please can you advise 

 

Moderator edit: updated subject for clarity

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‎02-03-2020 07:56

‎02-03-2020 07:56

Contact Customer Support.

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‎02-03-2020 07:56

‎02-03-2020 07:56

Contact Customer Support.

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‎02-03-2020 08:00

In response to SunsetRunner

‎02-03-2020 08:00

Thanks  got hot of customer support,  very helpful,  tried lots of things in the end they are sending me a replacement 

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