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Charge 3 white lines on the screen

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‎04-25-2020 01:01 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-25-2020 01:01 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

Purchased in August 2019 the screen has white lines. Have changed clock face but no change to screen.

 

 

Moderator edit: updated subject for clarity

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‎05-09-2020 06:43 - edited ‎01-29-2024 09:04

‎05-09-2020 06:43 - edited ‎01-29-2024 09:04

Hello @Brian2325, welcome to the Community Forums. We're sorry for the late response, due to recent events affecting our operations, we're taking longer to respond.

Thanks for taking the restart your Charge 3 and to change the clock to get rid of the white lines on the screen prior to contacting us.

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and I saw that they helped you already to get you back on track.

We'll be around if there's anything else we may do for you. 😉

Maria | Community Moderator, Fitbit


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