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Charge 3 will not sync or pair

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‎03-19-2021 10:33 - last edited on ‎03-20-2021 07:45 by Fitbit Moderator

‎03-19-2021 10:33 - last edited on ‎03-20-2021 07:45 by Fitbit Moderator

My charge 3 is not syncing with my Ipad 6. When I forget device, nothing happens and I can not get the connection back. Is there a hardware problom? Do I need to return it?

 

 

Moderator edit: subject for clarity

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21 REPLIES 21

‎09-26-2022 16:27

In response to Cstarks

‎09-26-2022 16:27

WhAt did they have you do?

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‎10-19-2022 02:33

In response to robinlynsip

‎10-19-2022 02:33

Bluetooth and turn Bluetooth off and back on. Turn your phone or tablet off and back on. Uninstall and reinstall the Fitbit app. If your Fitbit scale won't sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.

 

Regards,

Will

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