Charge 3 won't change the time and it will not sync with phone Samsung A51

[Gigirn7]

Clock won't change times zones automatically and sync to my Samsung A51 phone. 

Moderator edit: subject for clarity

[WilsonFitbit · Accepted solution]

Hello @Gigirn7. Welcome to the community forums! 

Thank you for the detailed information. I'd like to let you know that the time on your Charge 3 should fix itself after completing the syncing process. If your Charge 3 still has the incorrect time, I'd recommend making sure that the time zone setting is correct. For more information, please check: 

How do I change the time on my Fitbit device?

On a side note, the Fitbit App works well with any mobile device that meets the requirements listed here. If your phone meets the requirements but your tracker still experiences any syncing inconvenience, you can refer to this help article for additional troubleshooting steps: 

Why won't my Fitbit device sync?

Hope this helps.