help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 won't charge after not using it for couple of months

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-12-2020 21:15 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

‎07-12-2020 21:15 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

My Fitbit charge 3 was not used for couple of months.

I connected it to the charger for few hours not but the display is blank.

I tried to reset it by pressing the side switch for more than 8 secs but display is still blank.

Only thing that happens it makes a vibrating noise if I press the side switch.

Any clues ?

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-13-2020 17:43

‎07-13-2020 17:43

Welcome to the Fitbit Community, @StayFit100.

 

I am sorry to hear your Charge 3 is not charging after not using it for couple of months. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes