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Charge 3 won't connect to iPhone

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‎10-21-2020 10:49 - last edited on ‎10-22-2020 11:29 by

‎10-21-2020 10:49 - last edited on ‎10-22-2020 11:29 by

My fit bit won’t connect to my tracker when trying to set it up on my new iPhone. What should I do?

 

 

Moderator edit: subject for clarity 

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‎10-22-2020 11:28

‎10-22-2020 11:28

Welcome to the Fitbit Community, @323dancer.

 

I am sorry to hear your Charge 3 won't connect to your new iPhone. I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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