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Charge 3 won't connect with my new phone

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‎12-22-2020 15:27 - last edited on ‎12-23-2020 03:08 by Fitbit Moderator

‎12-22-2020 15:27 - last edited on ‎12-23-2020 03:08 by Fitbit Moderator

Won't sync to phone days app is needed but I have it downloaded.

 

 

Moderator edit: updated subject for clarity

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‎12-23-2020 03:04

‎12-23-2020 03:04

Hi @Tlombardi72, welcome to our Fitbit Community. Regarding the syncing issue that your Charge 3 has experienced with your new phone, please restart your Charge 3 as described in this help article. After this, try setting up your tracker from scratch and see if it connects with your phone properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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