help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 won't hold a charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-04-2020 19:13 - last edited on ‎09-22-2020 15:03 by Fitbit Moderator

‎02-04-2020 19:13 - last edited on ‎09-22-2020 15:03 by Fitbit Moderator

It doesn’t matter how long I wave my Fitbit on the charger. It always dies with in 2/3 minutes.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎02-05-2020 00:45

‎02-05-2020 00:45

Hi @DustiLeAnn  that doesnt sound too good! Have a look at THIS Help Article on charging problems. If nothing there helps then you will need to contact Support.

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎02-06-2020 12:57 - edited ‎10-08-2023 09:01

In response to NellyG

‎02-06-2020 12:57 - edited ‎10-08-2023 09:01

Hi there @DustiLeAnn, welcome to the Community Forums. Thanks for the details provided about your Charge 3's battery behavior. 

I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case.

Thanks for your help @NellyG.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes