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Charge 3 won’t hold a charge

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‎04-27-2020 14:22 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-27-2020 14:22 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

Recently, my Charge 3 does not hold a charge. At night I see the battery icon with ! Inside it. I have to charge it every morning and hope it makes it through the night. I’ve read all of the blogs on this and did all of the recommended e=reading and steps. And it still will not hold a charge all day. 

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‎06-21-2020 10:14

‎06-21-2020 10:14

Hello there, I hope you are doing fine.

 

I appreciate all the efforts in trying to fix this battery issue. If your tracker isn't holding a charge, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and make sure you have followed the tips provided there.

 

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-21-2020 10:20 - edited ‎06-21-2020 10:21

In response to AlejandraFitbit

‎06-21-2020 10:20 - edited ‎06-21-2020 10:21

The article you have linked is not opening, and neither is the link for the help site.

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