Charge 3 won't hold a charge

[DEStreet]

Our Charge 3 is rapidly depleting. Charge to 100% and depletes to 0 within 2 hours without any use.  Repeated attempts at charging yielding the same results. Works normally for the short time the battery lasts

Moderator Edit: Clarified subject

[AlejandraFitbit]

It's great to see you around, @DEStreet.

Thanks for troubleshooting this battery issue. If your tracker isn't holding a charge, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and follow the tips provided there. After following them, test your unit.

Let me know how it goes.

[Jahrasta]

Hi, after the recent update, my Charge 3, which is less than a year old will not hold a charge also. Help.

[AlejandraFitbit]

Welcome to the Forums, @Jahrasta.

I would like to know if you have checked my previous post? If you haven't, please take a look at it and follow the tips provided.

Keep me posted.