Charge 3 won't hold a charge

[Rufus123]

My charge 3 will not hold a charge.  I charge at night and it dies by the afternoon. 😩😩

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @Rufus123, welcome to the Community Forums. I'm sorry to hear that your Charge 3's battery is draining within hours. I'll be glad to help you with that.

If you haven't done so yet, I'd recommend taking a look at the tips and recommendations provided here: Can I extend my Fitbit device's battery life?

Let me know if your Charge 3's battery life keeps draining drastically so I can continue assisting you. Catch you later! 

[Rufus123]

Sent from my iPad

This is third Fitbit that I have had problems with!! This will be my last. Looking for other opinions!

[MarreFitbit]

Hi there @Rufus123. I am sorry to hear that you went through that situation with your Fitbit devices. We acknowledge the limitation we have on our part particularly on what you have experienced. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Please note that our main purpose is to avoid negative experiences to our customers, we're always willing to help and provide troubleshooting steps. Then, if the tracker is deemed defective we review eligibility using the one year warranty option.

Let me know if you need further assistance after the tips and recommendations I suggested above so I can continue assisting you.

[Rufus123]

All three of my last Fitbit’s broke down right after the one year warranty. So the warranty you give is worthless. No more Fitbit’s for me!!!

Sent from my iPhone