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Charge 3 won't hold a charge

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‎07-21-2020 09:36 - last edited on ‎09-15-2020 13:23 by Fitbit Moderator

‎07-21-2020 09:36 - last edited on ‎09-15-2020 13:23 by Fitbit Moderator

My Charge 3 won’t stay charged.

 

 

Moderator Edit: Clarified subject

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‎07-24-2020 09:28

‎07-24-2020 09:28

Welcome to the Community, @Jake200.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-24-2020 17:03

In response to AlejandraFitbit

‎07-24-2020 17:03

Hi - I've tried restarting, recharging and cleaning my watch and charger and it also won't hold it's charge and has the common problem of the grey lines across the screen. What's the best course of action?

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