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Charge 3 won't hold a charge

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‎07-21-2020 12:29 - last edited on ‎09-15-2020 13:23 by Fitbit Moderator

‎07-21-2020 12:29 - last edited on ‎09-15-2020 13:23 by Fitbit Moderator

About a year old. Yesterday would not hold a charge even when fully charged... died within an hour of removing from charger. Had the idea this morning to reset the device and that seems to have helped a bit, but don't understand why the charge is not lasting for a day let alone the 4 days that it should. Anyone have the same issue and a solution? I don't want to buy another one, a device should last more than a year.  

Thanks 

 

 

Moderator Edit: Clarified subject

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‎07-24-2020 09:11

‎07-24-2020 09:11

Welcome to the Community, @sgarl4106.

 

I appreciate all the efforts in trying to fix this battery issue. If your tracker isn't holding a charge, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and follow the tips provided there. 

 

Let me know how it goes. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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