Charge 3 won't hold its charge for more than 3 hours

[Chris1663]

Charge 3 won't hold its charge for more than 3 hour after a full charge. I've tried all the suggestions on different posts but nothing is work it seams to have got steady worst sinse the last update can anyone help please 

Moderator Edit: Clarified subject

[AlvaroFitbit]

@Chris1663 It's great to see you in the Community!

Let me help you with your Charge 3 not holding a charge and thank you for troubleshooting this issue. You don't specify which troubleshoots you tried so I want to confirm that you tried cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this,  restart your device and see how it behaves.

I look forward to your reply.

[Chris1663]

Thank you for your reply ,I had cleaned the contact and tried all the
suggestions I could find, but I realized that my Fitbit was still
under warranty so I contacted Amazon so we shall see what happens
Kind regards Chris

[AlvaroFitbit]

@Chris1663 thank you for your update and for following my suggestions.

Let me know how it goes with Amazon's support. If you need I can help you get in contact with Fitbit's Support but you just need to let me know about this.

Keep me posted.