Charge 3 won’t hold its charge for more than a day

[Kittymittens]

Hello, I got my charge 3 in May of 2020, everything worked well until this past week.

The battery has been draining really fast, like last night I charged it to 100% ,went to sleep, 6 1/2 hrs later it was completely uncharged like at 3%. No option to turn off all day sync.  Any help is appreciated.

[JuanJoFitbit]

Hi @Kittymittens, welcome to our Fitbit Community! I'd like to follow up and help you with your Charge 3 since the battery is draining fast. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

Please try the tips that are listed in this help article in order to improve the battery life of your Charge 3. After this, monitor the battery's behavior and see if the issue gets fixed.

Keep me posted on the outcome.

[Kittymittens]

I don’t have anything but the notifications on so that I get reminders to move. I will turn that off to see if that helps but that feature and sleep score is why I got this Fitbit, doesn’t make a lot of sense to me for it to work fine for 5 months then have to turn all features off to keep it charged.

Sent from my iPad

[saltyjack]

Hello!  I'm having the exact same problem - until a few days ago, my Fitbit would stay charged for at least several days. The last few days, I've been charging it (over and over again) to 100% but it runs down to less than 10% power within a few hours. I read the help article and don't do any of the things that can cause poor battery life.  Any suggestions?  Thanks for any help -