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Charge 3 won't receive messages

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‎01-11-2021 09:58 - last edited on ‎01-11-2021 10:12 by Fitbit Moderator

‎01-11-2021 09:58 - last edited on ‎01-11-2021 10:12 by Fitbit Moderator

Don't get messages.

 

 

Moderator edit: updated subject for clarity

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‎01-11-2021 10:12

‎01-11-2021 10:12

Hi @Beckyjo12, welcome to our Fitbit Community. Since you mentioned that your Charge 3 doesn't get messages, I'd like you to try the troubleshooting steps that are listed in this help article.

 

After this, monitor your tracker and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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