Charge 3 won't receive notifications

[Blmatteson]

Ok, I have had my Charge 3 for a year and a half and a few months ago, it stopped vibrating to any calls or notifications. I have done the following:

• Restarted Charge 3
• Removed device and re-added in removed Fitbit app and re-added
• Cleaned all ports
• cleared cache
• Maintain Current update

Nothing works. Apparently the "geniuses" develop their programming to certain phones instead of to operating system. My phone is a Motorola Z4, a fairly new phone with the most current Android OS. So here's an idea, quit programming to certain phones and program to operating system!

I will never get another Fitbit again due to this exceedingly poor quality in programming.

Moderator Edit: Clarified subject

[AlejandraFitbit]

It's great to see you around, @Blmatteson.

I understand how are you feeling and appreciate all the efforts in trying to fix this notifications issue. If your tracker isn't receiving notifications, I recommend taking a look at the help article: How do I get notifications from my phone on my Fitbit device? and follow the instructions provided there.

Let me know how it goes.