01-05-2021 07:03
01-05-2021 07:03
I've had no issues charging my fitbit in the past and the battery used to last days. Now all of a sudden the battery drained within an hour and won't charge. I have tried all the standard trouble shooting with no luck so far... Is there a way to send it off for repair or replacement?
01-06-2021 03:04
01-06-2021 03:04
@Lozzieloz Welcome to the Fitbit Community!
Let me help you with this and thank you for troubleshooting this issue. Before checking with Support if you can send your device I would like to verify if you tried these suggestions to help your tracker charge again as you didn't specify which troubleshoots you tried.
Let me know how it goes.
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01-16-2021 18:39
01-16-2021 18:39
01-18-2021 11:51 - edited 01-18-2021 11:51
01-18-2021 11:51 - edited 01-18-2021 11:51
@Lozzieloz thank you for the update.
Really happy to hear that the issue seems to be resolved and thank you for confirming that my previous suggestions worked as this may help other members in the same situation.
I'll be around.
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