01-05-2021 07:03
01-05-2021 07:03
I've had no issues charging my fitbit in the past and the battery used to last days. Now all of a sudden the battery drained within an hour and won't charge. I have tried all the standard trouble shooting with no luck so far... Is there a way to send it off for repair or replacement?
01-06-2021
03:04
- last edited on
11-05-2025
04:34
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-06-2021
03:04
- last edited on
11-05-2025
04:34
by
MarreFitbit
@Lozzieloz Welcome to the Fitbit Community!
Let me help you with this and thank you for troubleshooting this issue. Before checking with Support if you can send your device I would like to verify if you tried these suggestions to help your tracker charge again as you didn't specify which troubleshoots you tried.
Let me know how it goes.
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Best Answer01-16-2021 18:39
01-16-2021 18:39
Best Answer
01-18-2021
11:51
- last edited on
11-05-2025
04:33
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-18-2021
11:51
- last edited on
11-05-2025
04:33
by
MarreFitbit
@Lozzieloz thank you for the update.
Really happy to hear that the issue seems to be resolved and thank you for confirming that my previous suggestions worked as this may help other members in the same situation.
I'll be around.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
Best Answer