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Charge 3 won’t set up to iPhone

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‎06-01-2020 02:06 - last edited on ‎09-16-2020 19:21 by

‎06-01-2020 02:06 - last edited on ‎09-16-2020 19:21 by

I was given a Charge 3 (1yr old) and managed to sync to my phone. Then I cleared the last users data, which in-synced the device from my phone.

i am now unable to set up the charge 3.

 

i have tried to restart the charge

I’ve restarted my phone and installed latest updates and latest app

turned Bluetooth off and on

 

anyone had a similar experience and able to help?!

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‎06-01-2020 02:26

‎06-01-2020 02:26

Solved the problem!

 

Needed to delete the device from Bluetooth devices🤦🏻‍:female_sign:

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