Charge 3 won't show the correct time

[Angelfishlea]

I've reset time to another timeline, synced it, reset again to correct timeliness and synced,  but my charge 3 is till on wrong time

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Angelfishlea. Welcome to the Fitbit Community Forums. Thanks for taking the time to troubleshoot the issue with your Charge 3 before reaching out. 

Even when you mentioned that you've synced your Charge 3, the description of your post looks like indeed, there is a syncing issue going on here. With that being said, please try the following steps:

• Unpair your Charge 3 from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Charge 3.
• If there is no connection, restart your Charge 3.
• Once your Charge 3 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Charge 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.

Once you manage to sync your Charge 3, the time should be corrected. Keep in mind that your Fitbit device uses the time of the device you're syncing with.