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Charge 3 won’t stay charged

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‎10-17-2020 07:02 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

‎10-17-2020 07:02 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

Ever since the update my charge three will not stay charged more than 12 hours

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‎10-18-2020 10:39 - last edited 4 hours ago by Fitbit Moderator

‎10-18-2020 10:39 - last edited 4 hours ago by Fitbit Moderator

@Kp120 Thanks for stopping by!

Let me help you with your Charge 3 not holding a charge. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. You can follow these instructions to help improve the battery life.

Let me know how it goes.

Alvaro | Community Moderator

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