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Charge 3 won't stay charged

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‎10-07-2021 14:54 - last edited on ‎10-07-2021 15:41 by Fitbit Moderator

‎10-07-2021 14:54 - last edited on ‎10-07-2021 15:41 by Fitbit Moderator

My charge 3 in recent days won't stay charged, I have cleaned, reset, change the place where I plug it .

Left it to charge over night.

And still not charging.

I feel lost without it.

Was working fine up to two days ago.

Any suggestions..

Apart from a new one??

 

 

Moderator Edit: Clarified subject

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‎10-07-2021 15:46

‎10-07-2021 15:46

@Fayday Welcome to the Community Forums. 

 

Thanks for the details shared in your post and for already trying to solve the issue. Let's review our help article Why isn't my Fitbit device's battery charging? If the issue persists, my best recommendation is contact our Support Team so they can look deeper into the issue and help you with this matter. You can contact them through chat or over the phone. Click here to get connected. Make sure to mention the steps you've followed, so they can help you from there. 

 

See you around. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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