Charge 3 won’t swipe

[ntlake]

My charge 3 will not swipe off the clock face

[Jack16]

Thank you

[Cynisin]

I tried all of the above to no avail.  I also could not charge.  Changing the clock worked for me as well. Thanks

[Craftygj]

I tried restarting my Charge 3 but it didn't help

[Craftygj]

I tried rebooting again and it worked! I think I was plugging it into the wrong connector on my computer the 1st time.  Thank you!

[Carts64]

I had the same problem with my 5 week old fitbit.  Is this something that happens often?

[KuntaKitte1]

Ch3 has always been dim, and I cannot read it well. All info syncs to app, but I can’t read anything. Only a white line displays.

[KuntaKitte1]

Didn’t work.

[Cry59]

It’s happening a lot recently. The Fitbit is about 2 years old

Sent from my iPad

[DaveD1977]

I had the same problem. Did what your response said- it worked great

[KuntaKitte1]

Didn’t help

[frannymay]

Just followed instructions from best answer in forum- works perfectly now. Thank you. 

[Cmarrone]

Restarting did not work for me. It still show the logo and fitbit.com/setup even though it's finished being setup.

[TheFlyingMango]

Went to reset my clock face, and it worked to reboot my fitbit charge 3 too! I tried everything else and didn't want to just let it die as suggested. Thanks for posting.

[Dylanwall20089]

Did it work i need to know please advise for my fitbit charge 3 same problem as i am and you

[Dylanwall20089]

I need help can you do a long reset on fitbit charge 3 please step by step please how to dk it 

[Mickgv]

No i got a replacement under warranty as was under 12 Months old

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[Dylanwall20089]

They wont post mine its got waranty can you help me with it

[KuntaKitte1]

No.

I had to replace the Fitbit.

[Dylanwall20089]

How did you post it becouse i have prepied one

[Mickgv]

Email them at https://contact.fitbit.com


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