help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 won't sync and it shows the wrong time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-02-2020 23:06 - last edited on ‎12-03-2020 04:10 by Fitbit Moderator

‎12-02-2020 23:06 - last edited on ‎12-03-2020 04:10 by Fitbit Moderator

Help ......... my charge 3 keeps loosing time and wont synchronise what can i do 

Many thanks.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-03-2020 04:10

‎12-03-2020 04:10

Hi @B133YBEE, welcome to our Fitbit Community! I would like to follow up and help you with your Charge 3 since it loses time and it won't sync. I totally understand how you feel about this.

 

The time might be off due to the syncing issue. Please try the troubleshooting steps that are listed in this help article. After this, monitor your tracker and see if it syncs properly and shows the correct time.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes