help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 won’t sync and time is slow.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-23-2019 14:21 - last edited on ‎11-17-2020 10:43 by Fitbit Moderator

‎08-23-2019 14:21 - last edited on ‎11-17-2020 10:43 by Fitbit Moderator

I have done multiple resets but it still won’t sync and the clock is running almost 30 minutes slow. It has been like this for 2 days.

 

 

 

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎08-23-2019 14:33

‎08-23-2019 14:33

try putting on the charger and try syncing once its off it may start again

Best Answer
0 Votes

‎08-23-2019 15:14

In response to Ryudragon2

‎08-23-2019 15:14

Tried and it didn’t work.

 

Best Answer
0 Votes

‎01-17-2020 00:12

In response to SCccc

‎01-17-2020 00:12

I'm having the same problem.  I have read all the posts and done everything to try to fix it. Now it is sitting in a drawer, unusable!

Best Answer
0 Votes

‎01-17-2020 02:46

‎01-17-2020 02:46

This is me too!! I've also noticed that it won't sustain Bluetooth connectivity with my phone. 

Best Answer
0 Votes