11-01-2020
10:14
- last edited on
11-02-2020
07:38
by
JuanJoFitbit
11-01-2020
10:14
- last edited on
11-02-2020
07:38
by
JuanJoFitbit
Charge 3 doesn't want to charge and wont sync. Also wrong time after time change.
Moderator edit: updated subject for clarity
11-02-2020 07:38
11-02-2020 07:38
Hi @Littlenucci, welcome to our Fitbit Community. I'd like to follow up and help you with your Charge 3 since it won't charge, it won't sync and show the correct time. I totally understand how you feel about this.
I would like to know if your Charge 3 vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your tracker for 2-3 hours and see if the issue gets fixed.
In case the syncing issue persists, follow the steps included in this help page and see if it syncs properly after this and it shows the correct time.
Keep me posted on the outcome.