Charge 3 won't sync to Samsung Galaxy S10

[jTHORh85]

Just received my s10 last night. My charge 3 will not sync to it. 

Moderator edit: updated subject for clarity

[Jhill8]

Sync is flaky. Samsung and fitbit nee to get their act together and fix this problem.

I bought a $900 premium phone and I can't even sync the Fitbit that is ridiculous

[bakergirl32_mks]

Same here. Trying some of the suggestions in comments. It’s taking a long time to connect, though. Please, Fitbit, work on making Samsung s10 a compatible device.

[SunsetRunner]

so according to the reply fibit routinely test phones for comparability, well its been 2 months now and nothing. I thought fitbit was supposed to be a major player in fitness/smart watches I guess I was wrong.

[Geogrose]

I just got an Samsung S10+. Once I unpaired my Blaze Fitbit from my old S7, I was able to pair to the S10+

[Geogrose]

I paired my Blaze with my new Samsung S10+ once I unpaired the Blaze from my old S7 phone. 

[rst1967]

Thank you, I also unpaired everything & was able to make it work. Thank you!

[Sue.F]

I just bought a samsung galaxy 10 5g and they told me ( and keep telling me it is compatible) but its not, do you know if it will be at all?

[Josie028]

Is this problem likely to be resolved 

[SunsetRunner]

We all hope so but it appears Fitbit doesn't have any answer for us.

Moderator edit: personal info removed

[NicScott]

If you don't mind me asking ,  What setting did you change that made it work?

[Sue.F]

It doesn’t work. Samsung have t the software for the Samsung galaxy 10 plus. Maybe their release of their own fit watch has held it back, but I had to change my phone back to I phone as it does not support fit bit.

Sent from my iPhone

[Lillie1369]

Do you know when or if the Samsung Galaxy S10 will become compatible?

Just received the fitbit charge 3 as a gift and it doesnt work with my S10😖

[SunsetRunner]

When just picked up our S10 plus this weekend and my wife's is syncing with her charge 3 . We did nothing but special not sure why it works on some not others. I had to follow steps that app guided me through to get my versa to work but so far so good. Once again it is a mystery to me why some work and others don't.

[MLOUISEM]

Thanks. I was finally able to sync mine.

[TeresaC82]

How did you get it to sync? Just picked up the S10+ yesterday and in a million years never thought there would be a syncing issue😩

Moderator edit: format

[Lillie1369]

I had to uninstall fitbit app2 twuce and on the 3rd time it synced. Keep trying to unistall and reinstall. I hope this helps.Sent from my Verizon, Samsung Galaxy smartphone

[SunsetRunner]

It was really odd we just set up my wife's new phone and it was working
fine. I have a versa and when I first tried it, the app could not find the
watch so I followed the instructions that it gave. What worked for me was
completed closed app turned my phone's bluetooth on and off, removed versa
from previous items connected then I opened the Fitbit app and added the
watch and it found it and synced and it has been working fine. I really do
not understand why it works for some and not all, my only thought is a
setting that is being missed and cannot be tracked down.

Moderator edit: personal info removed

[MLOUISEM]

I finally got it synced. Thaanks

[MLOUISEM]

Make sure you delete the Fitbit payoff of your old phone. Install it on your new phone and try again. Good luck

[robinlaurie]

So disappointed that my fitbit will not sync with my s10+. I had to buy a new phone, from the s8+ and now my fitbit will not sync with my new phone. I just figured that it would, as it had worked with the s8. So now I can't sync with my WW app, nor get weather etc. Pretty expensive pedometer watch!