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Charge 3 won't take a charge

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‎12-04-2020 21:41 - last edited on ‎12-05-2020 03:42 by Fitbit Moderator

‎12-04-2020 21:41 - last edited on ‎12-05-2020 03:42 by Fitbit Moderator

Hi there

 

Has anyone has an issue where fitbit won't charge?

 

I've had my charge 3 since last Christmas and it's just stopped charging randomly. It's now out of power and I can't get it back on.

 

Has anyone had this issue and what did you do to fix it?

 

 

Moderator edit: updated subject for clarity

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‎12-05-2020 03:41

‎12-05-2020 03:41

Hi @jdkanta, welcome to our Fitbit Community. I'm sorry to hear that your Charge 3 won't turn on and it won't take a charge. I totally understand how you feel about this.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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