Charge 3 won't to sync to my phone

[BethBear]

for the past 4 days I have been unabe to get my charge 3 to sync, i have trief all the suggestions and the only way i can get an update is to unpair my device, delete the fitbit from my account and start the whole process as new, there has not been any recent updates to my phone or anything that i can think or find that has caused this issue, this is so frustrating, i don't have the time or interest to keep repeating the long process to reset up the device just to update.  Can anyone help?.....please!!

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @BethBear, welcome to the Community Forums. I'm sorry to hear about the syncing difficulties you've been experiencing between your Charge 3 and your mobile phone, I understand why you're feeling frustrated. I appreciate your time and efforts in troubleshooting this issue prior to posting here, I'll be glad to continue helping you.

If you haven't done so yet, please make sure to follow the troubleshooting steps provided here: Why won't my Fitbit device sync?

Please know Fitbit products are compatible with most devices that have the following operating systems: Apple iOS 12.2 or higher, Android OS 7.0 or higher, and Windows 10 version 1607.0 or higher. For the latest list of devices that support the Fitbit app for Android, see Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported and does not meet the require OS we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

[furbs1]

I’m having the dames issues and not getting any help from customer services. I have also removed the device from etc just like you have before ringing them 

[BethBear]

I've had my fitbit since May and it has worked no problems with my phone until the past 2 day, i notice my phone is now listed as not compatible, why would that have changed when it previously was, this basically has made my fitbit useless

[furbs1]

It’s only started not syncing in the last few days for me too, with no problems before with syncing