help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 won't turn on after dropping it

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-13-2021 17:50 - last edited on ‎09-13-2021 20:15 by Fitbit Moderator

‎09-13-2021 17:50 - last edited on ‎09-13-2021 20:15 by Fitbit Moderator

When I picked my charge 3 up, it started to go crazy, flashing through everything on it and I could not control anything. Now, it won't even come on. How can I fix this?  Thanks.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-13-2021 18:32

‎09-13-2021 18:32

Hi @ashcj7  your post was moved to the Other Charge Trackers area of the forum for more relevant responses. It doesn't really have anything to do with the App Gallery if you dropped it. You can try doing a restart of the Charge 3, but sometimes when these devices are dropped, they don't revive.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer