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Charge 3 won't turn on anymore

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‎05-21-2024 18:37 - last edited on ‎05-22-2024 03:03 by Fitbit Moderator

‎05-21-2024 18:37 - last edited on ‎05-22-2024 03:03 by Fitbit Moderator

Hi,

I found my dads old fitbit charge 3 lying around. So I tool it and plugged it in and it vibrated but I got no display. Then I just tried clicking the side button and it vibrated with the clicks. But I didn't get any display and I tried force restarting but it didn't show any thing. So I opened up my phone and logged into the fitbit app and tried to add this as a new band and it showed up. But I cannot add the watch because I have to enter a code on the watch display.

Can anyone Help Me!!

Moderator Edit: Clarified subject

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