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Charge 3 won't turn on or take a charge

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‎10-05-2020 10:23 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎10-05-2020 10:23 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

Won’t do anything , won’t charge, won’t vibrate, won’t sync .... nothing at all , my partners is ok mine is not any they were both bought at the same time and are exactly the same ... help please 

😞

 

 

Moderator edit: updated subject for clarity

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‎10-06-2020 04:19

‎10-06-2020 04:19

Hi @GDRich, it's great to see you in our Fitbit Community! I'd like to follow up and help you with your Charge 3 since it won't turn on, take a charge, vibrate or sync. I totally understand how you feel about this.

 

Please try the troubleshooting steps that are listed in this help article. After this, charge your tracker for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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