Charge 3 won't turn on, will only vibrate

[kennyt74]

Charge 3 won't turn on, will only vibrate, tried restarting it with no success

Only had it for 8 months

Kenny

[JuanJoFitbit]

Hi @kennyt74, welcome to our Fitbit Community. Regarding the screen issue that your Charge 3 experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums. I totally understand how you feel about this.

I was able to get in touch with our Support team and was told that they assisted you via phone and email. I'm glad to hear that a solution was provided and you will be back on track with a replacement unit.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀