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Charge 3 won't turn on

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‎09-17-2019 20:40 - last edited on ‎11-17-2020 10:43 by Fitbit Moderator

‎09-17-2019 20:40 - last edited on ‎11-17-2020 10:43 by Fitbit Moderator

I'm posting on behalf of my wife. I've read the other postings with regard to the Fitbit going on and off. I followed the instructions on how to resolve it but it does not work. I purchased both of ours at the same time. So the bottom light stays red. Pressing the button side... doesn't fell like it's a button there anymore. Help!

 

 

Moderator edit: subject for clarity

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‎09-18-2019 07:07 - last edited on ‎11-07-2025 08:51 by Fitbit Moderator

‎09-18-2019 07:07 - last edited on ‎11-07-2025 08:51 by Fitbit Moderator

Welcome to the Community, @TheRealist55.

Thanks for troubleshooting this display issue. If your wife's tracker isn't turning on, I recommend taking a look at this post and follow the instructions provided there.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-28-2020 08:39

In response to AlejandraFitbit

‎04-28-2020 08:39

Both of my Fitbit charge 3 died. Got the 4

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