Charge 3 won't turn on

[SueLove]

Every few days I will check the Charge 3. I don't know why I waste my time. It just scrolls www.fitbit.com/setup . It won't turn on but today, when I wait for the www.fitbit.com/setup to stop and the screen is blank I get a frown face when I push the on button.

I feel like I need to get $149 worth of satisfaction from Fitbit. Maybe it will come in the form of a Facebook page asking people to join together to "ask" Fitbit for a refund on all these "rigorously tested" Charge 3's. I just don't see how we can post all these problems re: Charge 3 and then wait until Fitbit decides whether or not we are worth the time of day.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around, @SueLove.

I understand how are you feeling and appreciate the feedback provided. Can you please tell me which troubleshoot have you tried? Did you get to pair the unit?.

I hope to hear from you soon. 🙂

[SueLove]

My most recent Charge 3, the third Charge 3 that Fitbit has sent to me, stays completely black. I'll charge it for 2 hours, black screen. I'll take it off the charger, black screen. No vibration when pushing the on button. I suspect that the Charge 3, the latest Charge 3, was (is) someone else's return that did not work and Fitbit just passed it on to me.    What else am I supposed to think. Three bad Charge 3's in a row?