Charge 3 won't turn on

[jcrieff]

Sadly this is not the first time this has happened. My Charge 3 just pulsed, like it was reminding me to take a walk, but now it won't come on. When I hold the button, it will pulse, but it does not restart. I am nowhere near my charger, so I have no watch now either. I charged it this morning, and according to my app, it has 97% battery.

This is very frustrating. This Fitbit is only 2 1/2 months old, and my first one died after a year and a half. Seriously? This problem may be fixed when I can get to my charger, but is it too much to ask that something that costs $150 doesn't die randomly after 2 months? At this rate, this is my last Fitbit.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around, @jcrieff.

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. If your tracker isn't turning on, I recommend taking a look at this post and follow the instructions provided there.

Let me know how it goes. 🙂