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Charge 3 won't turn on

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‎02-02-2020 10:08 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

‎02-02-2020 10:08 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

First, the heart rate monitor was reading high. Didn't bother me since I used it mostly for steps. Everything the was extra but I got this one because I wanted to be able to wear it in the shower and swimming. Plus, I sweat a ton.

 

Then the screen started flickering on bright and dim, then bright again, and so on. It drained the battery more quickly. Finally, the screen stopped working all together. I put it on the charger and it'll give a short vibration. If I press the button, it vibrates nonstop.

Help!

 

 

Moderator edit: subject for clarity

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‎02-03-2020 03:24

‎02-03-2020 03:24

Welcome to the Community, @BenVolleyGuard.

 

If your tracker isn't turning on, I recommend taking a look at this post and follow the instructions provided there. After it turns on, keep an eye on it and see if your information is being accurate.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎02-03-2020 03:54

In response to AlejandraFitbit

‎02-03-2020 03:54

Already tried! I also started a Twitter conversation and attempted to
address battery issues. We'll see what the next step is!
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