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Charge 3 won't turn on

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‎02-03-2020 05:57 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

‎02-03-2020 05:57 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

 
My fit bit charge 3, has been charging, my app says it’s fully charged, but I can’t get it to switch on? Please help!
 
 
Moderator edit: updated subject for clarity
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‎02-03-2020 07:49

‎02-03-2020 07:49

Try a Restart and do it several times if necessary.

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‎02-03-2020 12:56 - edited ‎10-08-2023 09:07

In response to SunsetRunner

‎02-03-2020 12:56 - edited ‎10-08-2023 09:07

Hi there @debmcintyre, welcome to the Community Forums. Thanks for the details provided about your Charge 3's behavior. 

I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case. 

Thanks for your recommendation @SunsetRunner.

Maria | Community Moderator, Fitbit


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