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Charge 3 won't turn on

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‎05-10-2020 09:25 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

‎05-10-2020 09:25 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

When connected to charger it does nothing, when side button pressed it gives on long vibrate/buzz, then nothing. Green light on inside permanently on, left hand connector looks marked/pushed in. Cleaned with dry toothbrush/cloth, no change.

 

 

Moderator Edit: Clarified subject

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‎08-07-2020 07:37 - last edited on ‎05-13-2025 04:20 by Fitbit Moderator

‎08-07-2020 07:37 - last edited on ‎05-13-2025 04:20 by Fitbit Moderator

Welcome to the Community, @nickknowles.

Thanks for troubleshooting this turning on issue. If your tracker isn't turning on, I recommend taking a look at this post and make sure you followed the instructions provided there.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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