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Charge 3 won't turn on

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‎05-11-2020 09:18 - last edited on ‎09-17-2020 09:34 by Fitbit Moderator

‎05-11-2020 09:18 - last edited on ‎09-17-2020 09:34 by Fitbit Moderator

My Fitbit Charge 3 has stopped flashing. No heart rate, steps or sleep recorded. I made it work occasionally after resets (8 seconds, 15 seconds) but once a battery icon showed on screen everything stopped. 

 

 

Moderator Edit: Clarified subject

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‎09-04-2020 11:00

‎09-04-2020 11:00

Welcome to the Forums, @jc07751.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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